Holiday Inn Bristol Filton, an IHG Hotel

The hotel was being renovated. The 60 (premium) rooms that were available had recently been renovated and were very clean. I was topped up with free snacks each day of my 4 day stay there (apparently not a usual thing, but offered due to the ongoing renovation). The staff were super friendly! And the fitness centre was a huge plus! A gym, sauna and decent sized swimming pool (available to all Holiday Inn guests). For me, having traveled my car, the parking directly outside the hotel was great news! Not bad at £5 per 24 hours.

Staff were out of this world with friendlies, enthusiasm and customer service. I got a really nice vibe off them, they clearly enjoyed working there. It was Halloween and they gave me daughter sweets, which was lovely as we were missing trick or treating at home. I had forgotten some sanitary products and they found me some no problem at all. It's wonderful. We only stayed for a night as accomodation with family fell through but the staff left a lasting impression on me.

I love that it has an indoor warm swimming pool that adults and children can enjoy, our child really loved the swimming pool area which was really good. They also had games for children to be entertained and a lounge space that children can enjoy with peace.

I travelled with my husband and 18 month old son. The staff was amazing with our son, making him laugh and making sure we had everything we needed. A manager approached us at breakfast and gave our son some complimentary pancakes which he was delighted with. The manager working when we had dinner couldn't do enough for us and brought toys over for our son. The hotel was also clearly recently refurbished so was clean and looked nice. Would definitely stay again with family.

The hotel is lovely, very clean, and lovely decor with a lovely lounge area and bar to sit in the room was spacious and spotlessly clean.